Privacy Statement
Privacy Policy

Your privacy is important to us.

1. What information do we collect and what do we do with it?
When you register with us we may ask for your name, address phone number and email address so we can register you for special offers, competitions and send you any information such as brochures that you may have requested. We may also use the information that we collect to notify you about important changes to the site, new services and special offers we think you will find interesting. If you would rather not receive this information, please visit our 'Contact Us' page to check and alter your subscriptions as required.

2. What are cookies and why do they appear on my computer?
'Cookies' are small pieces of information which are created when you visit certain websites. These cookies are stored by your browser on your computer's hard drive and remember that you visited the site. The next time you visit the site it can automatically enter information which you have previously entered on the site without you having to enter the detail again. This allows us to provide services tailored to your specific needs. Our cookies do not contain any personally identifying information and will not harm your computer. Most web browsers automatically accept cookies but you can usually change your browser to prevent that. You can also delete cookies at any time by going into the 'windows/cookies' directory on your computer. Even without a cookie you can still use most of the features on the site.

3. Will Leaderflush Shapland Laidlaw disclose the information it collects to outside parties?
Your personal information may be used by us to notify you of changes to the website, new services and special offers that we think you will find valuable. We do not sell, rent,share or trade your personal information to others. We may choose to do so in the future to trustworthy third parties but you can tell us not to by selecting the appropriate choices on the 'Contact Us' page.

4. Your consent
By using our website, you consent to the collection and use of this information by Leaderflush Shapland Laidlaw. If we decide to change our privacy policy we will post these changes on this page so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

5. Delete/deactivate procedures
You have the option to remove your information from our database. If you do not wish to receive further information from us please visit the 'Contact Us' contact page to alter your subscriptions as required

What are Cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At Leaderflush Shapland Laidlaw we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products on Leaderflush Shapland Laidlaw, you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

Our Cookies Policy?

To make full use of the features on Leaderflush Shapland Laidlaw, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from Leaderflush Shapland Laidlaw, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for.

Cookie name Cookie purpose
AdTrack, Affiliate, Referrer These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.
ASP.NET_SessionId cookie This cookie allows our web servers to respond to your actions on the website such as "Download Brochures" and allows it to remember your login for your next visit.
_utma, _utmz These cookies enable the function of Google Analytics.

The data stored by these cookies can be seen only by the relevant teams at Leaderflush Shapland Laidlaw and Google and never shows any confidential information.

Flash cookies (or Local Shared Objects)

On Leaderflush Shapland Laidlaw we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.

To enable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 7.0, 8.0, 9.0

  1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'


  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  3. Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  2. Scroll down until you see 'Cookies' under Receiving Files
  3. Select the 'Never Ask' option

Safari on OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security' then 'Accept cookies'
  3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  2. Scroll down until you see cookies under 'Privacy & Security'
  3. Select 'Enable cookies for the originating web site only'


  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.